frequently asked questions

How do I buy tickets?


Individual game tickets are available at the Arena Box Office, or by calling TicketMaster at 800.745.3000 (Advance Sales Only). The Webster Bank Arena Box office can be reached at 203.345.2400.


For Full Season, Half Season, 12 game flex packs, Weekend Plans or 5 Game Intro plans, call 203.334.GOAL(4625) and ask for an Account Executive.


For discounted tickets of 20 or more, visit GROUP TICKETS or call 203.334.GOAL(4625) and ask for an Account Executive.

What are the box office hours?

Box Office Hours of operation.

How do I buy tickets the day of the game?

Game day tickets can be purchased through the box-office outside of the arena.

Is handicap seating available?

Yes. Handicap seating is available throughout the Arena. Call the Webster Bank Arena at Harbor Yard at 203.345.2400 for seating availability.

How do I get to the arena?

Directions to arena.

How much is parking?

Parking is available for a $10.00 flat fee.

How can I get a name on the Digital Display Board?

You can have your name illuminated on the scoreboard for $25.00.   Please call us at least 24 hours prior to the game to process this request. Call 203.334.GOAL(4625).

How long do games last?

A regulation game consists of 3 – 20 minute periods with 2 – 20 minute intermissions totaling 1 hr 40 min. Overtime and shootouts can increase the game time.